Terms of service
Effective October 8, 2026. Kodigo.
Template text. Have it reviewed for your business and location before you publish.
These terms apply when you use this website, view our template previews, or buy services from Kodigo. A signed proposal or order confirmation for a specific project adds to these terms and, where they differ, the signed document wins.
In short
- Templates are demos until you buy. A signed proposal defines each project.
- Pay once for a defined project, or join a membership that covers the site, hosting, updates and support while active. Memberships renew automatically until you cancel.
- A failed payment that is not fixed within 14 days, or a chargeback for a charge you authorised, can pause your site.
- You own your content; Kodigo owns the underlying templates and grants you a licence to use the delivered site.
- We fix defects reported within 30 days of handover. Our liability is capped at what you paid us.
1.Using the website and previews
The templates on this site are demonstrations. Business names, people, prices, reviews and photos in them are placeholders, not real businesses or claims.
Viewing or customizing a preview gives you no licence to copy, scrape or reuse it. Templates are licensed only as part of a paid project or membership, under the licence and refunds page.
- Do not send false enquiries or try to disrupt the site or its previews.
- Do not copy the site content, designs or code for commercial use without written permission.
2.Enquiries, proposals and orders
Sending an enquiry does not create a contract. For each project we agree the scope, deliverables, price and timeline in a written proposal or order confirmation. Work starts when you accept it in writing and any agreed deposit or first payment is received.
3.Two ways to pay
One-time project. A fixed price for a defined scope, paid as agreed in the proposal. On final payment you receive the licence described on the licence page and the site is handed over to accounts you control.
Membership. A recurring fee that covers the site, hosting, updates and support for as long as the membership is active, billed monthly or annually in advance. Current membership prices and what each plan includes are shown on the pricing page and confirmed when you sign up.
Prices are in US dollars unless stated otherwise and exclude any taxes you are required to pay.
4.Memberships: renewal, cancellation and price changes
- Automatic renewal. A membership renews automatically for the same period (monthly or yearly) at the then-current price, and the card or payment method on file is charged at the start of each period, until you cancel.
- Cancelling. Cancel any time before your next billing date by emailing hello@example.com or through any cancellation option we give you when you sign up. Services end when the paid period ends. Unused time in a period is not refunded, except as set out on the licence and refunds page.
- Renewal reminders. For yearly memberships we email you before each renewal with the date and the amount.
- Price changes. We give at least 30 days’ notice by email before a price change takes effect. A yearly price stays fixed until the end of the year you paid for.
- What the website is while you are a member. The site we build and host for a membership is licensed to you, not sold, for as long as the membership is active. When it ends, the licence ends and we take the site offline. Your own content and your domain stay yours (see the licence page). If you want to keep the site itself, you can buy it outright at a one-time price we quote.
5.Content changes and fair use
Memberships include content changes on request: edits to existing pages such as text, photos, prices, opening hours, menus, team members and listings. We handle requests in the order they arrive, normally within a few working days.
New pages, new features, new integrations, redesigns and rebrands are not content changes; we quote them separately before starting. Requests must be reasonable in volume for a small business site. If requests consistently go beyond that, we will talk to you about a plan or a quote that fits, rather than refuse work without notice.
Usage-based features (such as the chat assistant, email sending and automations) are included at normal small-business volumes. We may limit unusual or automated use that would run up costs, and we will tell you if that happens.
6.Payments, failed payments and chargebacks
- Payments are taken through our payment processor. We do not see or store your full card details.
- We start work only after your written acceptance and your first payment have cleared.
- If a payment fails, we will tell you. If it is not fixed within 14 days, we may pause work and suspend the site until it is. Suspension does not cancel the membership or the amounts owed for the period.
- If something is wrong with a charge, contact us first; we will look into it promptly and refund any charge made in error. If you dispute a charge you authorised with your bank instead (a chargeback), we may suspend services and the licence to the site until the dispute is resolved, and we will share our records of your order and acceptance with the payment processor.
- We never ask you to pay into a personal account, by gift card or crypto, or to a new account sent by message. If you receive a request like that in our name, do not pay it and tell us at hello@example.com.
7.Your content and responsibilities
- You own the text, images, logos and data you give us, and you confirm you have the right to use them. If a claim is made against us because of content you supplied (for example a photo you did not have the rights to), you agree to cover our reasonable costs of dealing with it.
- You are responsible for the accuracy of your business information, prices, offers and claims on your site.
- You will give us timely feedback and the access we need (domain, accounts) to deliver on schedule. If we are waiting on you for more than 30 days, we may treat the project as delivered and bill it as agreed.
- You will not use the site for anything unlawful, misleading or harmful. We may refuse or remove content like that, and suspend the site if needed.
8.Legal pages and regulated businesses
The privacy policy, terms and cookie notice we set up on your site are starting templates based on what the site does. They are not legal advice, and we are not your lawyers. You are responsible for having them reviewed for your business and location, and for keeping them accurate as your business changes.
Some businesses have extra rules: for example health privacy for clinics, advertising and allergen rules for restaurants, and fair housing rules for rental listings. You are responsible for meeting the rules that apply to your business. Our booking and contact forms are not built to receive medical or other sensitive information; if you need that, we connect a service designed and contracted for it.
9.Intellectual property
Kodigo owns its templates, components, design systems and tooling, including improvements we make while working for you. On full payment you receive the licence on the licence page to use the delivered site for your business.
Custom work that is unique to your brand (your logo, your copy, your photos) is yours. We may show the finished site in our portfolio unless you ask us not to in writing.
10.Third-party services
Your site may rely on third-party services such as hosting, domain registrars, email delivery, payment processors or booking tools. Their terms and fees apply to you directly, and we are not responsible for their availability or changes to their services.
11.Warranties and disclaimers
We will deliver work with reasonable skill and care and fix defects you report within 30 days of handover at no charge, and for members, for as long as the membership is active. Beyond that, the website and services are provided “as is”. We aim to keep hosted sites available but do not guarantee uninterrupted uptime, and we do not guarantee specific business results such as leads, rankings, visibility in search or AI tools, or revenue. Some jurisdictions do not allow certain disclaimers, so parts of this section may not apply to you.
12.Limitation of liability
To the extent the law allows, Kodigo is not liable for indirect, incidental or consequential damages, or for lost profits or data. Our total liability for any claim relating to a project or membership is limited to the amount you paid us for that project or in the 12 months before the claim. Nothing in these terms limits liability that cannot be limited by law.
13.Ending the relationship
Either side can end a project by written notice if the other materially breaches these terms and does not fix it within 14 days. Work completed up to that point is billable. Memberships end as described above. Sections on intellectual property, payment, disclaimers and liability survive.
14.Governing law and disputes
These terms are governed by the laws of the Republic of the Philippines, without regard to conflict-of-law rules. Before any formal proceeding, both sides agree to try to resolve a dispute by good-faith discussion for 30 days. Questions about these terms: hello@example.com.